Terms and Conditions
Last updated: September 4, 2026
These Terms and Conditions apply to the use of keys4us.com and to purchases made through our online shop. The website is operated by KEYSFORUS LLC. By using the website, creating an account, or placing an order, you agree to these terms and to our related policies, including our Privacy Policy, Refund and Returns Policy, and Shipping Policy.
1. Business Information
Legal entity: KEYSFORUS LLC.
Registered address: 4300 Ridgecrest Drive Southeast, Rio Rancho, NM 87124, United States.
Published contact address: Flat 20, Mermaid Tower, Abinger Grove, London, SE8 5ST, United Kingdom.
Email: [email protected].
Phone: +44 (746) 619-2913.
2. Our Products
Keys4Us sells digital software licence products, including Windows, Microsoft Office, and related activation products. Product keys, licence information, and activation instructions are delivered digitally after checkout. We do not ship physical products.
Product names, logos, and trademarks belong to their respective owners and are used only to identify compatible software products. Keys4Us is an independent online retailer and customers must follow the licence terms provided by the software publisher for each product.
3. Orders and Payment
Prices, taxes, and any checkout charges are shown before payment. You are responsible for providing accurate billing, contact, and delivery information when placing an order.
We may review orders for payment security, fraud prevention, stock availability, technical issues, or policy compliance before fulfilment. If an order cannot be fulfilled, appears fraudulent, or cannot pass required checks, we may cancel the order and issue a refund where payment has been captured.
4. Digital Delivery
All products are delivered by email and/or made available through your customer account. Most orders are delivered shortly after payment confirmation. In some cases, manual checks or payment verification may require additional processing time.
Because products are digital, there is no parcel shipment, carrier tracking number, or physical packaging. Delivery details are explained in our Shipping Policy.
5. Activation and Support
You are responsible for checking that the product is suitable for your device, region, software edition, and intended use before purchase. If you need help before ordering, contact us at [email protected].
If a product key does not activate as described, contact our support team with your order number and the email address used at checkout. We may provide troubleshooting steps, request reasonable diagnostic information, replace the key, or process an eligible refund under our Refund and Returns Policy.
6. Refunds, Replacements, and Cancellations
Refunds, replacements, and cancellations are handled under our Refund and Returns Policy and any mandatory consumer rights that apply in your country.
Digital products may not be returnable in the same way as physical goods once the key has been delivered, revealed, used, or activated. If you believe your order is incorrect or the key does not work as described, contact us so we can review the issue.
7. Customer Accounts
If you create an account, you must provide accurate, complete, and current information. You are responsible for keeping your login details secure and for all activity under your account.
Please notify us as soon as possible if you believe your account has been accessed without permission.
8. Acceptable Use
You must not misuse the website, attempt unauthorized access, place fraudulent orders, interfere with our systems, copy website content for unlawful use, or use our products or support channels in a way that violates applicable law or software licence terms.
9. Website Information
We work to keep product pages, pricing, availability, delivery information, and policy pages accurate and current. If an error appears, we may correct it and, where necessary, cancel or refund affected orders.
10. Third-Party Websites
Our website may contain links to third-party websites or services. We are not responsible for the content, policies, or practices of third-party websites. You should review the terms and privacy policies of any third-party website you visit.
11. Limitation of Liability
To the fullest extent allowed by law, Keys4Us is not liable for indirect, incidental, or consequential losses arising from use of the website or products. Nothing in these terms limits any consumer rights or legal protections that cannot be limited under applicable law.
12. Applicable Law
These terms are interpreted according to applicable laws. If mandatory consumer protection laws in your country give you additional rights, those rights are not limited by these terms.
13. Changes to These Terms
We may update these terms when our business, website, policies, or legal requirements change. The version published on this page applies from the date shown above.
14. Contact Us
If you have any questions about these Terms and Conditions, contact us at [email protected] or through our Contact Us page.
